Frequently Asked Questions

Everything you need to know about your Adro experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days for domestic orders. Once your order is dispatched, you will receive a tracking link via email and SMS.

What is your return and exchange policy?

We offer a hassle-free 15-day return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund.

How do I determine the right size for me?

Each product page features a detailed size guide with specific measurements. We recommend checking these charts as sizing can vary between different fits like oversized and slim fit.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and Cash on Delivery (COD) for most pin codes.

Are your products made from sustainable materials?

At Adro, we prioritize quality and comfort. Most of our apparel is crafted from 100% premium combed cotton and eco-friendly dyes to ensure durability and skin-friendliness.

Can I modify or cancel my order after it has been placed?

Orders can be modified or cancelled within 2 hours of placement. After this window, the order enters our processing stage and cannot be changed.